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 Customer Service  >  Online Training

Product Formats:

Online Training
 
Seven Things Never To Say To Your Customers $295.00
This course shows you seven deadly statements to avoid and techniques you can use ensure that you always use the right words with your customers and practice the kind of communication that makes for great service!
Communicating With Customers $295.00
This course shows you how to deal with the most common pitfalls you will encounter when dealing with customers and provides techniques you can use to avoid them and make sure your customers experience superior customer service every time!
Everyone's Customer Service Role $295.00
In this course, you’ll see how the actions of every employee, even those who have no external customers, can break the customer service chain. And you’ll see how that broken chain affect the health, and even the life of your organization.
Winning Over Even The Most Difficult Customers: Going Beyond "Service With A Smile" $295.00
This course teaches you important skills you can use to win over even the most difficult customers and to become the strongest leader you can be!
Think Like The Customer, Act Like The Owner $295.00
This course shows you some tips on how to think like the customer and act like the owner so you can deliver great customer service. You'll learn how to handle common sticky situations with professionalism.
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