Product Formats:
Audio CDs
Get rid of the fluff and focus on the meat of your message in emails, phone and face-to-face conversations, and all communication. You’ll gain time back in your day and respect from busy colleagues – and your words will mean more in the end.
The Eight Rules show you how to build a culture that supports great teamwork and how to teach the essential skills necessary for each teammate.
Romance in the workplace has long been a problematic issue for employers.
Managing a team is hard enough in person—never mind managing it remotely! When you can’t look your colleagues in the eye every day and you’re responsible for their projects, how do overcome cyber barriers?
This session will show you how to work with and appreciate remote employees to create a more effective workplace in terms of quality and results.
Multi-Media
Do you and your staff know how to react when conflict breaks out in your organization? Handled properly, conflict among employees can actually be healthy.
Often, managerial skills do not come naturally - they must be developed. Poor managers lead to increased turnover, loss of customers, litigation, and lost profits. You have made a huge investment in your managers and supervisors (or yourself).
When managers are uncomfortable, they will avoid handling delicate situations. Give your supervisors the training they need to feel more confident, and deal with the problems before they do more harm.
One of the major reasons supervisors fail is that they are not given adequate training and support. For most people, management skills do not come naturally - they must be developed.