Product Formats:

Audio CDs

“Oops, That Didn’t Go Well!” What HR and Managers Can and Can’t Say to Employees

It’s just too easy to say the wrong thing and bring on a lawsuit these days—which is why HR pro Mindy Flanigan has put together some of her best advice, so you’ll have the right thing to say in any awkward HR situation.

$229.00 Add to Cart

“Want This Job? Give Me Your Password.” Facebook Flops and Other Dangers of Social Media at Work

Can an online recommendation on LinkedIn come back to haunt you and your company? If an employee swears from a company Twitter account, who is responsible? Answers to HR social media nightmares.

$229.00 Add to Cart

“Why Are You Picking on Me, Boss?” Complaining Employees and Retaliation Claims

If an employee doesn’t like something you’re telling them, like, “You need to show up on time or you’re fired,” how easy is it really to cry, “You’re picking on me!” That’s how retaliation claims are born—and they’re easier to prove than you think.

$229.00 Add to Cart

10 Most Difficult Obstacles to Successful 360-degree Feedback—and How to Conquer Them

How you conduct your 360, from how you gather information to who sees that information, can make or break the process. Insight from veteran expert Dale Rose based on research and 20 years of client experience.

$229.00 Add to Cart

2012 Employment Law Update for HR

How do critical changes in employment law affect corporate HR policy this year?

$229.00 Add to Cart

Audio Conferences/Webinars

8/26/14 Problem Employees: The Top 7 Personalities That Disrupt the Workplace & How to Manage Them

Led by acclaimed author and HR expert Hunter Lott, you'll gain ready-to-use management strategies for ending the tyranny of difficult employees.

$199.00 Add to Cart

8/26/14 Problem Employees: The Top 7 Personalities That Disrupt the Workplace & How to Manage Them

Led by acclaimed author and HR expert Hunter Lott, you'll gain ready-to-use management strategies for ending the tyranny of difficult employees.

$219.00 Add to Cart

9/24/14 Personality Clash: Defusing Conflict When Employees Can’t Get Along

What do you do when employees just don’t get along? You could lay down the law and tell them to stop squabbling “or else.” But that’s like telling people to change their personalities. Not going to happen!

$219.00 Add to Cart

Gambling with Gift Cards: The Dos and Don’ts of Behavior-Based Safety Initiatives

There’s more than one way to motivate an employee—and before you hand out a steak dinner or another award, check here to see if you’re incentives are creating lasting change—or sabotaging it.

$229.00 Add to Cart

Books

101 Ways to Influence People on the Job

Did you know that the most successful communicators have never persuaded a single person in their lives? It's true. The key to their success: They've helped others persuade themselves!

$25.00 Add to Cart

21 Workplace Personalities: How to Say the Right Things at the Right Time

The advice presented in this tip book offers the best ways to communicate with a variety of workplace personalities, including: change resisters, chronic complainers, irate customers, nitpickers, office dictators, procrastinators and many more.

$12.50 Add to Cart

476 Quick & Practical Ideas to Work Smarter and Succeed

This tip book provides powerful ideas for almost every aspect of workplace communication.

$12.50 Add to Cart

How Promotable Are You?

This entertaining and practical tip book provides 35 career-building "quizzes" that will help you become a valued peak performer at your organization.

$12.50 Add to Cart

How to Shine in Difficult Workplace Situations

The boss steals your idea. A top employee threatens to quit. A colleague blabs your secrets. These are just a few of the sticky workplace situations - and their solutions - that you'll discover in this special report.

$25.00 Add to Cart

Multi-Media

Bridge the Gender Gap

This multimedia toolkit will help your female employees realize all-new power to advance their careers—and your organization’s success.

$289.00 Add to Cart

Essential Skills for Managing Conflict

This comprehensive multimedia product is full of action-oriented tips that will teach managers and their staffs how to confront conflict instead of allowing it to fester.

$287.00 Add to Cart

Mastering Difficult Conversations

When managers are uncomfortable, they will avoid handling delicate situations. Give your supervisors the training they need to feel more confident, and deal with the problems before they do more harm.

$345.00 Add to Cart

No Excuses! Making Accountability a Must in the Workplace

Are nitpicking and fault-finding common? Is “blame” the first reaction when things go wrong?

$287.00 Add to Cart

Retaining Great Employees

Adding new employees to your team can be a very positive experience. New hires are sources of fresh ideas and often offer innovative approaches to how you work

$199.00 Add to Cart

Online Training Courses

Motivating Employees During Organizational Change

This course covers techniques that will help you guide employees through change.

$295.00 Add to Cart

Solving (Even More) People Problems On The Job

This course shows you how to deal with more behavior problems you may encounter in the workplace in a successful, tactful, and professional manner. The course also provides strategies for managing and changing someone’s behavior.

$295.00 Add to Cart

Videos

Achieving Peak Performance on the Job

Imagine yourself as more efficient, helpful and productive. You'd know exactly where to begin, what questions to ask and how to get the job done right every time. Believe it or not, it is possible.

$149.00 Add to Cart

Arrest That Stress: How to Depressurize Your Work Life

Workplace stress runs high all too often. Those of us who suffer from it know - it can be painful. The costs are emotional, physical and financial.

$149.00 Add to Cart

Communicating for Results: How to Be Clear, Concise & Credible

No matter what your role in the organization, communicating effectively is vital to getting things done and working productively with people.

$149.00 Add to Cart

Communicating With People on the Job

Make everyone in your organization an effective communicator.

$149.00 Add to Cart

Conquer the Chaos: The Best Ideas in Time Management

You can be successful at your job without working 60-hour weeks, straining your family life or going home every night feeling exhausted and frustrated. The key is to manage your time effectively.

$149.00 Add to Cart